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Briefings in Healthcare Volunteer Services and Retail Operations
Oct. 16, 2008  
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Why Good Volunteers Do Bad Things
from CASAnet
From a psychological standpoint, the act of volunteering is an interesting one, since it would suggest that the volunteer is acting without any self-interest, the classic altruist. In reality, however, the situation is much more complex, and as every volunteer manager knows, volunteers meet their own motivational needs through the act of volunteering. Occasionally, however, the strong urge to meet these motivational needs can conflict in strange ways with the operation of the volunteer program, causing volunteers whose behavior is otherwise good, if not exemplary, to behave in seemingly destructive ways. This article will attempt to explain why these good volunteers suddenly seem to be willfully engaging in bad behavior. More

Sunrise Fashions

Tech Tips for Volunteer Managers
from The NonProfit Times
Several small articles appear on this page. They cover a wide range of topics, from how to get buy-in on technology ideas, to effective use of shredders to safeguard privacy, to punching up those inevitable PowerPoint presentations. While targeted at non-profit managers, those supervising a volunteer staff will find plenty of useful information here. For example, did you know that using draft mode on your printer can save 10 percent or even as much as 20 percent of the toner or ink that would be used printing in “Normal” or “Best/Presentation” mode? On an ink cartridge that costs $40, saving 20 percent is equivalent to $8. On a $100 laser toner cartridge, it’s $20! With several printers in an office, those savings add up fast. More

Retaining Volunteers Through Conflict Resolution
from The Corporation for National & Community Service
People who work together are likely to encounter conflicts, sparked by differences in personality, values, or perceptions. Programs with high levels of conflict experience lower morale, lower productivity, higher turnover, and more burnout. Successful programs create a climate in which people are invested and productive because they feel listened to and appreciated. This practice from Joanne Galindo, of the National Association for Community Mediation, is excerpted from The Resource Connection (Vol. 4, No. 1). More

'Play' Shouldn’t Be a Four-Letter Word
from Charity Village
Play in the workplace? Having fun in your voluntary organization? You've got to be kidding! After all, if employees and volunteers are playing, they certainly CAN'T be working. If there are organizations out there that still hold fast to this belief, then perhaps they could benefit by looking into recent thinking about the advantages of play and humour in the workplace. More

   Product Showcase: Kilbourne & Kilbourne

Kilbourne & Kilbourne serves volunteer groups with stock and custom emblematic jewelry. Let us create that special pin for your group! Find in our catalog hour bars, cloth patches, plastic name bars, and gifts and favors for volunteers. Remember Kilbourne & Kilbourne when you want the finest in recognition items and the best in customer service. Order today!


New License Plate Supports Hospital
from The Charleston Post and Courier
A new South Carolina license plate is available for supporters of the Medical University of South Carolina's Children's Hospital. Volunteer Advisory Committee Chairman John Brisini worked for nearly two years to gain approval for the plate from the S.C. Department of Motor Vehicles. Money raised will benefit the volunteer program at the children's hospital, and will go to other clinical programs. Would a similar program in your state be a good focus for volunteer action? More

25 Ways to Boost Holiday Sales
from Specialty Retail Report
Once the holiday season is underway, there's a lot you can do to land more sales and bank as much profit as possible, no matter what the economic climate. The key is to be proactive. Don't sit back and let the holiday season unfold before you. If you want the most sales possible, it's up to you to take charge and make it happen. More

Deadly Sins of Retailing
from Andoniadis Hospital Gift Shops Profitable Times
Museum store and hospital gift shop customers are motivated to buy more when they know the profits will stay within the host institution, rather than going into the deep, dark, operating budget of an umbrella organization. Add signage to your store that advises the customer that, "The revenue generated by this volunteer run store ..." and then tell them about a special project that will be supported by the store. More

Retailing Tips: Secrets of Discriminating Sales
from TDmonthly
Approximately two-thirds of the 64 specialty storeowners interviewed told TDmonthly Magazine they hold at least one sale a year to increase traffic and sell off unpopular items. In addition to also offering coupons and other specialty promotions, this article offers some sales secrets straight from the retailers themselves. Take a peek at a toy-specific site that could help cheer the little ones in your hospital. More






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