It continues to get easier to find and retain skilled Search Engine Marketing (SEM) staff. As the industry matures, more people have more experience. While this is good for the health of the industry, it may mean smaller salaries for SEM specialists. More

Using Customer Feedback as an Online Marketing Tool
from Fresh Business Thinking
Now that everyone buys online, one challenge for online retailers, without a bricks and mortar outlet, can be to build a relationship with their customers, and demonstrate their trustworthiness. As revealed in a recent study by the Interactive Media Retail Group, web site features that are likely to keep customers satisfied involve provision of advice and reassurance about purchases. This includes recommendations and customer reviews. Here are six tips on how online businesses can use customer feedback to improve their business.
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Brand Marketers Still Lean on Clicks to Measure Online Impact
from PROMO Magazine
A survey of marketing executives from almost 120 companies found that 35 percent of those who describe themselves as brand marketers report relying on clickthroughs as measures of the effectiveness of their interactive campaigns. By contrast, the Forrester study, titled “Committing to Meaningful Metrics,” found that only about 13 percent of the brand marketers polled reported that they track brand awareness as a key performance indicator for their online marketing efforts. That places it a distant second among the metrics brand marketers study in an online campaign. More

Efficient Web Site Redesigns: Six Tactics to Guide Your Process
from MarketingSherpa
A Web site redesign is a heavy load for a marketing team, especially if you don’t have much wiggle room in your budget and launch schedule. The solution is to make the process as efficient and effective as possible. See how a marketer in charge of redesigning the websites of dozens of his company’s brands streamlined the process. More

Be Stubborn With Your Social Media Vision, but Flexible With Your Plan
from Search Engine Watch
The difference between a social media vision and plan is quite simple. The vision is the goal, where you want to get to. The plan is composed of the tactical pieces that will help you get there. More

Amazon Sinks Close to $900M into Zappos Deal
from the E-Commerce News
There are ramifications to Amazon's nearly $900 million stock-and-cash deal to acquire Zappos that go far beyond adding a market-leading e-tailer to its sprawling e-commerce operations. The overall positive response to the acquisition is a boon for e-commerce as a whole, according to Gunster attorney David Bates, as it should encourage venture capital and private equity investment. More

Mobile Marketing Continues to Gather Pace
from UTalkMarketing.com
Advertisers are looking more and more toward mobile marketing as marketers look to develop a multichannel strategy combining online and offline activities, according to a survey from Econsultancy and Speed-Trap. The survey found that almost two thirds of marketers wanted to link internet and hard copy data to optimize the user experience. More

Are Media and PR Pros Ready to Embrace the Twitter-Sized Press Release?
from Mashable
Muck Rack, a site primarily known for aggregating tweets from journalists in real time, has just pressed go on a new type of press release — the one line Twitter style release. More
