Multiview Global Privacy Statement

Effective Date: August 26, 2026

At Multiview, Inc. (together with our affiliates, “Multiview”, “we”, “us” and “our”), we take the privacy of personal data seriously. This Global Privacy Statement (“Statement”) explains how we collect, use, disclose, and protect personal data in connection with our Digital Properties and services, and the privacy choices and rights that may be available to you.

CONTENTS

1. SCOPE OF THIS GLOBAL PRIVACY STATEMENT

This Statement applies to personal data collected through websites, online properties, and services owned or operated by Multiview that link to this Statement, including Multiview.com, Audienceview.ai, MultiviewOne.com, and Multiview-operated subdomains, portals, landing pages, digital publications, microsites, online forms, account experiences, marketing communications, webinars and other online services (collectively, the "Digital Properties"). It also applies to AI-enabled chatbots, virtual assistants, search, recommendation, content-generation, and other interactive or automated features that Multiview may make available through the Digital Properties.

This Statement also describes certain processing that occurs when Multiview provides B2B marketing, publishing, advertising, audience, measurement, and related services.

In some circumstances, Multiview processes personal data solely on behalf of a customer, association, publisher, or other partner under a contract. In those circumstances, that organization may be the controller or business responsible for determining how the personal data is used, and its privacy notice may govern the processing. If we receive a privacy request concerning data that we process only on behalf of another organization, we may refer the request to that organization or assist it in responding as required by law.

2. INFORMATION WE COLLECT & HOW WE COLLECT IT

Information You Provide Directly
We collect personal data that you voluntarily provide when you:

  • Fill out a form, request information, request an account, request a demonstration, contact us, or otherwise communicate with us.
  • Create or use an account, portal, or authenticated service.
  • Register for a webinar, event, newsletter, alert, eBook, case study, or other content.
  • Provide comments, feedback, survey responses, or information about your business interests and needs.
  • Become or seek to become a customer, advertiser, association partner, publisher, supplier, or other business partner.
  • Sign contracts, complete payment or billing forms, or otherwise conduct business with us.
  • Use a chatbot, virtual assistant, AI-enabled feature, search tool, or other interactive feature.

Depending on the interaction, the personal data you provide may include:

  • Contact and professional information, such as name, company or organization, business address, email address, telephone number, job title, industry, and professional interests.
  • Account and authentication information, such as username and other information used to create, authenticate, or maintain an account.
  • Commercial and transaction information, such as services requested, contracts, billing details, and company payment information when appropriate.
  • Communications and content, such as messages, comments, form submissions, support requests, survey responses, and other information you choose to provide.
  • AI interaction data, such as prompts, questions, messages, files or content you submit to an AI-enabled feature, and the responses or outputs generated during the interaction.

Information Collected Automatically
As you navigate and interact with our Digital Properties or services, we and our service providers may automatically collect information about your device, browser, activity, and interactions, including:

  • Internet Protocol (IP) address, browser type and settings, device type, operating system, language, and similar technical information.
  • Device, cookie, mobile advertising, and other online identifiers.
  • Pages, content, advertisements, or features viewed; links clicked; searches; referring and exit pages; timestamps; session information; and other usage or interaction data.
  • Approximate location derived from IP address or similar information.
  • Advertising and measurement information, such as ad impressions, clicks, conversions, campaign engagement, and attribution data.
  • Diagnostic, security, fraud-prevention, and performance information.

Information We Receive from Customers, Partners and Other Sources
Where permitted by law and consistent with our contracts, we may receive personal data or business-related information from customers, association or publisher partners, advertising and media partners, service providers, technology providers, and other sources that support our services. This may include professional and firmographic information, online identifiers, audience or segment information, content or campaign engagement data, and advertising or measurement information.

When Multiview receives information from another organization, that organization may be independently responsible for providing any required notice, obtaining any required consent, and ensuring that the information may lawfully be disclosed to and used by Multiview.

Sensitive Personal Data
Our general business-facing Digital Properties and public-facing AI features are not designed to request sensitive personal data, such as precise health information, biometric identifiers used for identification, government identification numbers, financial account credentials, racial or ethnic origin, religious or philosophical beliefs, trade union membership, sexual orientation, or similarly sensitive information. Please do not submit sensitive or confidential personal data through general website forms or public-facing AI features unless a specific feature requests it and you are authorized to provide it. If a particular service requires sensitive personal data, we will handle it as permitted by applicable law and provide any additional notice or choice required.

3. HOW WE USE PERSONAL DATA

We may use personal data for the following business and operational purposes:

  • Provide, operate, administer, and support our Digital Properties, accounts, products, and services.
  • Perform contracts, process transactions, manage customer and partner relationships, and provide customer support.
  • Deliver B2B marketing, publishing, advertising, audience, campaign, media, measurement, and reporting services.
  • Create, manage, analyze, and measure audiences, campaigns, engagement, advertising performance, and service effectiveness.
  • Respond to requests, inquiries, feedback, and communications.
  • Personalize and improve the Digital Properties, services, communications, and user experience.
  • Operate AI-enabled and automated features, generate responses or recommendations, route requests, and support users.
  • Send marketing communications about Multiview products, services, events, and content, where permitted by law and subject to your choices.
  • Conduct analytics, research, testing, quality assurance, product development, and service improvement.
  • Protect the security, integrity, and availability of our Digital Properties and services; prevent fraud, abuse, and misuse; and investigate incidents.
  • Comply with law, regulation, legal process, contractual requirements, audits, and enforceable government requests; establish, exercise, or defend legal claims.
  • Support business operations, corporate governance, due diligence, restructuring, financing, merger, acquisition, sale, or other corporate transactions.

Legal Bases Where Applicable
Where a law requires us to identify a legal basis for processing, we rely on one or more of the following, as appropriate:

  • Contract: Processing necessary to enter into or perform a contract with you or the organization you represent.

  • Consent: Processing based on your consent, including where consent is required for marketing, cookies, tracking, or other activities. You may withdraw consent as permitted by law.

  • Legitimate interests: Processing necessary for our legitimate business interests or those of a third party, provided those interests are not overridden by your rights and interests. These interests may include operating and improving our services, understanding business audiences, measuring performance, securing our systems, preventing fraud, and communicating with business contacts

  • Legal obligation: Processing necessary to comply with a legal or regulatory requirement.

4. ARTIFICIAL INTELLIGENCE, AUTOMATED FEATURES & CHATBOTS

Multiview may use artificial intelligence (AI), machine learning, natural-language processing, and other automated technologies in our Digital Properties and services. These technologies may be used to provide chat or virtual-assistant functionality, answer questions, support search and navigation, summarize or generate content, recommend information, route inquiries, analyze interactions, detect misuse, improve services, or support other business functions.

When you use an AI-enabled feature, we may collect and process the information you submit to the feature, information about your interaction with the feature, and the response or output generated. Depending on the feature, this information may be processed by Multiview personnel and by contracted technology, cloud, or AI service providers that help us operate the feature.

We may retain and review AI interactions as reasonably necessary to provide the feature, maintain security, investigate misuse, troubleshoot issues, monitor quality and performance, comply with law, and improve our Digital Properties and services, subject to applicable law and our contractual commitments.

Please do not submit sensitive personal data, confidential business information, trade secrets, or information you are not authorized to disclose through a public-facing AI feature unless the feature specifically requests that information and you have been informed how it will be handled.

Where required by law, Multiview will identify when you are interacting with an AI system and provide additional information or choices concerning the processing. Unless we provide a separate notice stating otherwise, public-facing AI features are not intended to make decisions about individuals that produce legal or similarly significant effects.
Specific AI features may have additional notices or terms presented at the point of interaction. If those additional notices conflict with this Statement regarding a particular feature, the more specific notice will apply to that feature.

5. HOW WE SHARE & DISCLOSE PERSONAL DATA

We may disclose personal data as described below and otherwise as disclosed at the time of collection or with your direction or consent.

Service Providers and Processors
We may share personal data with service providers and processors that perform services on our behalf, such as hosting, cloud infrastructure, customer relationship management, communications, payment processing, analytics, security, fraud prevention, advertising operations, campaign measurement, AI or machine-learning services, and website functionality. We require service providers to process personal data consistent with our instructions and contractual obligations, subject to applicable law.

Customers, Association and Publisher Partners, Advertising and Media Partners
Where necessary to provide our services, we may disclose personal data or related business and advertising information to customers, association or publisher partners, advertising platforms, media partners, measurement providers, and other parties involved in delivering, targeting, measuring, or reporting on campaigns and services. The information disclosed depends on the service, the parties' roles, contractual requirements, and applicable law.

Advertising and Analytics Partners
We may permit analytics, advertising, social media, and related technology providers to collect or receive information through cookies, pixels, tags, APIs, or similar technologies, subject to your choices and applicable law. Some of these providers may process information for their own purposes under their privacy notices.

Legal, Safety and Compliance Disclosures
We may disclose information in response to a subpoena, court order, lawful government request, or other legal process; to comply with law; to protect the rights, property, safety, or security of Multiview, our customers, partners, users, or others; to investigate fraud, abuse, or security incidents; or to establish, exercise, or defend legal claims.

Corporate Transactions
We may transfer personal data in connection with an actual or proposed merger, acquisition, financing, reorganization, divestiture, sale of assets, bankruptcy, or similar corporate transaction, subject to appropriate protections and applicable law.

Sale, Sharing and Targeting Advertising
Multiview does not sell personal data for monetary consideration. Some privacy laws, however, define "sale" or "sharing" broadly and may treat certain disclosures involving advertising technologies, audience services, or cross-context behavioral or targeted advertising as a sale, sharing, or targeted advertising even when no money is exchanged. Where applicable, we provide the right to opt out as described in Sections 6, 10, and 11.

6. COOKIES & TRACKING TECHNOLOGIES

We and our service providers may use cookies, pixels, web beacons, local storage, tags, scripts, APIs, software development kits, and similar technologies to operate the Digital Properties, remember preferences, authenticate users, understand usage, measure performance, prevent fraud, personalize experiences, and support advertising and marketing.

These technologies generally fall into the following categories:

  • Strictly Necessary: required to operate the Digital Property, provide requested functionality, maintain security, or remember privacy choices.
  • Functional: support enhanced functionality and personalization.
  • Performance and Analytics: help us understand usage, traffic, and performance and improve the Digital Properties.
  • Targeting and Advertising: support advertising, campaign measurement, audience engagement, retargeting, and related marketing activities.

The specific cookies, vendors, and technologies used may vary by Digital Property and may change over time. Where available, the current cookie list and your choices are provided through the Cookie Settings, Cookie Preferences, or Your Privacy Choices link on the applicable Digital Property.

You may also use browser or device controls to block or delete cookies, although some features may not function properly. Where required by applicable law, Multiview recognizes legally valid browser-based opt-out preference signals, such as Global Privacy Control, in accordance with applicable requirements.

 

7. INTERNATIONAL DATA TRANSFERS

Multiview is headquartered in the United States and operates or uses service providers in multiple jurisdictions. As a result, personal data may be transferred to, stored in, or processed in countries other than the country in which you reside. Those countries may have data protection laws that differ from the laws in your jurisdiction.

Where required, we use appropriate transfer mechanisms and safeguards, which may include adequacy decisions, the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework, the Swiss-U.S. Data Privacy Framework, standard contractual clauses, UK transfer mechanisms, contractual protections, or another lawful transfer mechanism.

8. SECURITY

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, use, alteration, disclosure, loss, or destruction. These safeguards may include access controls, encryption in transit, security monitoring, vendor controls, and other measures appropriate to the nature of the information and the services involved.

No method of transmission or storage is completely secure. Please do not send sensitive information through ordinary email or through a public-facing AI feature unless we specifically request it.

9. RETENTION

We retain personal data only for as long as reasonably necessary for the purposes described in this Statement, including to provide services, maintain accounts and business records, support security and fraud prevention, resolve disputes, enforce agreements, comply with legal, tax, accounting, audit, or regulatory obligations, and preserve information where reasonably necessary for legal claims.

Retention periods vary depending on the type of information, the context in which it was collected, contractual commitments, legal requirements, and operational needs. When personal data is no longer required, we take reasonable steps to delete, de-identify, or otherwise dispose of it in accordance with our policies and applicable law.

10. YOUR PRIVACY CHOICES & GLOBAL PRIVACY RIGHTS

Depending on where you live and the law that applies, you may have some or all of the following rights regarding your personal data:

  • Access or know what personal data we process and obtain a copy.

  • Correct inaccurate or incomplete personal data.

  • Delete personal data, subject to legal and other permitted exceptions.

  • Obtain data portability where required.

  • Restrict or object to certain processing.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain sales, sharing, targeted advertising, or profiling where applicable.

  • Limit certain uses or disclosures of sensitive personal data where applicable.

  • Appeal a decision concerning a privacy request where applicable.

  • Lodge a complaint with an applicable data protection authority or regulator.

You may also unsubscribe from marketing emails using the unsubscribe link in the message or by contacting us. Cookie and advertising choices may be available through the Cookie Settings, Cookie Preferences, or Your Privacy Choices link on the applicable Digital Property.

To protect your privacy and security, we may need to verify your identity before completing a request. We may request additional information only as reasonably necessary for verification. Where permitted, you may use an authorized agent to submit a request on your behalf. We may verify the agent's authority and may also verify your identity directly.

11. U.S. STATE PRIVACY RIGHTS, INCLUDING CALIFORNIA

Residents of U.S. states with comprehensive privacy laws may have additional rights concerning access, correction, deletion, portability, consent, targeted advertising, profiling, and certain sales or sharing of personal information, subject to the law of the applicable state.

California
The California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), provides California residents with specific rights regarding personal information.

The categories of personal information we may collect are described in Section 2. The sources from which we collect personal information are described in Section 2, the purposes for which we use it are described in Sections 3 and 4, the categories of recipients are described in Section 5, and our retention practices are described in Section 9.

California residents may have the right to know/access, correct, delete, obtain portable copies of certain information, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive equal service and pricing when exercising CCPA rights, subject to applicable exceptions.

Multiview does not sell personal information for monetary consideration. Certain disclosures involving cookies, advertising technologies, audience services, or cross-context behavioral advertising may be considered "sharing" or "sale" under the CCPA's broad definitions. Where applicable, California residents may opt out using the Cookie Settings or Your Privacy Choices mechanism on the applicable Digital Property. Where required, we also process legally valid opt-out preference signals such as Global Privacy Control.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

If applicable state law provides a right to appeal our response to a privacy request, you may submit an appeal by contacting DataPrivacyOffice@multiview.com and identifying the request as a "Privacy Appeal."

12. EEA, UK & SWISS PRIVACY RIGHTS

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, applicable data protection law may provide rights that include access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and the right to lodge a complaint with a supervisory authority. These rights are subject to the conditions and limitations of applicable law.

Where processing is based on legitimate interests, you may have the right to object to the processing based on your particular situation. You may also object to direct marketing at any time.

You may contact the relevant regulator, including the UK Information Commissioner's Office, an EEA supervisory authority, or the Swiss Federal Data Protection and Information Commissioner. UK ICO | EU/EEA data protection authorities | Swiss Federal Data Protection and Information Commissioner (FDPIC)

13. DATA PRIVACY FRAMEWORK (DPF)

Multiview complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.

Multiview has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Multiview has also certified that it adheres to the Swiss-U.S. Data Privacy Framework Principles with regard to personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between this Statement and the applicable DPF Principles, the DPF Principles govern.

Under the DPF, Multiview is responsible for personal data it receives under the DPF and subsequently transfers to a third party acting as an agent on its behalf, as described in the applicable DPF Principles.

To learn more about the DPF program and to view participating organizations, please visit https://www.dataprivacyframework.gov/.

Choice
Multiview offers individuals the opportunity to choose, where required by the DPF Principles, whether personal data may be disclosed to certain third-party controllers or used for a purpose that is materially different from the purpose for which it was originally collected or subsequently authorized. To the extent required by the DPF Principles, Multiview obtains affirmative express consent for certain uses and disclosures of sensitive data. To exercise an applicable choice, contact us using the information in Section 17.

Onward Transfers
Multiview's accountability for personal data received in the United States under the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and/or the Swiss-U.S. DPF and subsequently transferred to a third party is described in the applicable DPF Principles. In particular, Multiview remains responsible and liable under the DPF Principles if third-party agents that process personal data on our behalf do so in a manner inconsistent with the Principles, unless Multiview proves that it is not responsible for the event giving rise to the damage.

DPF Inquiries & Complaints
In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Multiview commits to resolve DPF Principles-related complaints about our collection and use of personal data. Individuals with inquiries or complaints regarding personal data received in reliance on the DPF should first contact the Multiview Privacy Team at DataPrivacyOffice@multiview.com.

Independent Recourse
Multiview has committed to refer unresolved DPF complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, visit JAMS DPF Dispute Resolution for more information or to file a complaint. JAMS services are provided at no cost to you.

Binding Arbitration
If your dispute or complaint cannot be resolved by us or through the independent recourse mechanism described above, you may have the right, under certain conditions, to invoke binding arbitration under the DPF's Recourse, Enforcement and Liability Principle and Annex I. Additional information is available from the U.S. Department of Commerce DPF website.

Oversight
The U.S. Federal Trade Commission has regulatory enforcement authority and jurisdiction over Multiview, Inc.'s compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.

14. CHILDREN

Our Digital Properties and services are directed to business and professional audiences and are not intended for individuals under 18 years of age. We do not knowingly collect personal data from individuals under 18 through the Digital Properties. If you believe that we have received personal data from an individual under 18, please contact DataPrivacyOffice@multiview.com so that we can review and, where appropriate, delete the information.

15. THIRD-PARTY SITES & SERVICES

Our Digital Properties and services may contain links to, integrations with, or content from third-party websites and services, including association partners, advertising platforms, social networks, and other providers. This Statement does not govern the independent privacy practices of those third parties. We encourage you to review their privacy notices before providing personal data or using their services.

16. CHANGES TO THIS STATEMENT

We may update this Statement from time to time to reflect changes in our Digital Properties, services, technology, legal requirements, or privacy practices. We will post the updated Statement and revise the Effective Date above. If a change materially affects how we use personal data or if applicable law requires additional notice or consent, we will provide that notice or obtain that consent as required.

17. CONTACT US

If you have any questions, concerns, or privacy requests regarding this Statement or our privacy practices, contact:

Multiview Privacy Team
Email: DataPrivacyOffice@multiview.com
Mail: 7701 Las Colinas Ridge, Suite 800, Irving, TX 75063
Phone: 972.402.7070

Where available, you may also submit a privacy request through the privacy request form or Your Privacy Choices mechanism provided on a Multiview Digital Property.

Data requests - GDRP/CCPA

Please select below the type of data request along with any special requests in the body of the message. We will do our best to accommodate them. We require your email address to contact you about your request. We will not use this email address for any purpose other than the completion of your request.